Terms of service

Last updated: November 3, 2026

1. Agreement to terms

By accessing or using MakeSeamless, its website at makeseamless.com, its app and its API (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these Terms, you may not use the Service.

2. Description of the Service

MakeSeamless checks whether a repeating pattern tile is seamless and fixes the seam. The Service includes:

  • A seam check for straight, half-drop and half-brick repeats, free and without an account
  • A seam fix that returns the tile at the same pixel size, for signed-in accounts
  • A web app at makeseamless.com
  • A REST API for programmatic use, at the same credits as the app

3. User accounts

To fix tiles, you must:

  • Sign in with accurate and complete information
  • Keep your sign-in and your API keys secure
  • Tell us at once of any unauthorized access
  • Be at least 18 years old
  • Not be located in, or a resident of, any country or region subject to comprehensive U.S. sanctions (currently including Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk and Luhansk regions of Ukraine), or be on any U.S. government restricted-party list

4. Credits and API use

  • Credits: 1 credit = 1 fix. A fix of a tile over 2048 px on either side uses 3 credits. The cost of a fix is shown before it starts
  • Daily free fix: every signed-in account gets 1 free fix each UTC day, worth 1 credit, used before credits. It does not carry over
  • No pass, no charge: a fix that ends without a passing result costs nothing, and the same fix of the same file returns the stored result at no charge
  • Watermark: on the Free plan, results of fixes started with an API key carry a watermark
  • Limits: checks are limited per client, an account can run a limited number of fixes at the same time, and fixes may be paused for the day when the Service is at capacity
  • Fair use: we may throttle or suspend accounts that abuse the Service
  • Service changes: technical parameters may be adjusted without prior notice to keep the Service working well
  • API versions: breaking changes to the API only arrive under a new version prefix, such as /v2. We will give at least 90 days notice by email before retiring a version

5. Payment terms

5.1 Subscriptions

Pro subscriptions are billed monthly or yearly in advance through Stripe. By subscribing, you authorize MakeSeamless to charge your payment method automatically at the start of each billing period until you cancel.

  • A yearly subscription costs about 20% less than twelve monthly payments, and grants twelve months of credits at each yearly payment
  • Subscriptions renew automatically unless cancelled before the end of the current billing period
  • Price changes will be announced by email at least 30 days in advance
  • All prices shown are net prices, exclusive of applicable taxes

5.2 Plan credits

Plan credits are an allocation tied to each billing period. Each paid invoice sets your plan credits to your plan's allowance. Accordingly:

  • Unused plan credits do not roll over to the next billing period
  • Credits are not transferable between accounts
  • Credits are not redeemable for cash
  • Subscription fees and credit purchases are non-refundable, except as set out in our Refund policy

5.3 Top-up credits

A Pro account can buy top-up credits at any time, at its tier's price per credit. Top-up credits are spent after plan credits and do not reset each billing period. They are removed when the subscription ends.

5.4 No surprise charges

When an account runs out of credits, new fixes are refused until it has credits again. We never charge you for extra credits you did not buy. You can continue by buying top-up credits, moving to a higher plan, waiting for your next billing period or using the next free fix of the day.

5.5 Failed payments

If a payment fails, we will retry the charge and tell you by email. While a payment is open, your plan and its credits stay in place. If it is not resolved, your subscription ends and its plan credits expire. Top-up credits on your account are removed too, provided we emailed you a final warning at least 24 hours before the end. Your account then continues on the Free plan.

5.6 Pause and discount offers

When you cancel, you may be offered a pause or a discount instead. A paused plan grants no plan credits during the pause and resumes automatically on the date shown, at the same price. A discount applies to the invoices it names.

5.7 Refunds

Refunds are governed only by our Refund policy.

5.8 Chargebacks

If you dispute a charge with your bank, your subscription is cancelled and the credits on your account are cleared. If you believe something was cleared in error, contact us and we will review it.

6. Acceptable use

You agree not to:

  • Use the Service for any illegal or unauthorized purpose
  • Violate any laws in your jurisdiction, including export control and sanctions regulations
  • Upload images you do not have the right to use, or that infringe the intellectual property rights of others
  • Upload content that is defamatory, obscene, harassing or promotes violence
  • Attempt to reverse engineer, decompile or compromise the Service
  • Use automated systems to get around rate limits or other limits
  • Share API keys with unauthorized parties, or resell access to the Service without a written agreement
  • Upload malicious content, malware or code designed to harm the Service

7. Intellectual property

The Service and its original content, features and functionality are owned by MakeSeamless and are protected by copyright, trademark and other intellectual property laws.

You keep full ownership of the tiles you upload and of the results the Service makes from them. By using the Service, you grant us a limited, worldwide, non-exclusive license to process your tiles only to provide the Service. When you rate a result, you also allow us to keep that tile and the rated image and use them to improve our fixes, until you ask us to delete them.

8. Beta features

Beta, preview or experimental features are provided "as is", without any service level commitment, may change or be removed without notice, and are not covered by any uptime or performance target.

9. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • The Service is provided "AS IS" and "AS AVAILABLE" without warranties of any kind
  • We are not liable for any indirect, incidental, special, consequential or punitive damages
  • Our total aggregate liability shall not exceed the amount you paid to MakeSeamless in the twelve (12) months before the claim
  • We aim for high availability but do not guarantee uninterrupted service

10. Indemnification

You agree to indemnify, defend and hold harmless MakeSeamless and its officers, directors, employees, agents and affiliates from any claims, damages, losses, liabilities, costs and expenses arising from: (a) your use of the Service, (b) your violation of these Terms, (c) your violation of any third-party rights, or (d) any content you upload to the Service.

11. Termination

We may suspend or terminate your account immediately, without prior notice, for:

  • Violation of these Terms
  • Fraudulent or illegal activity
  • Non-payment of fees
  • Inactivity for 12 consecutive months or more

You may cancel your subscription at any time on makeseamless.com, or by writing to hello@makeseamless.com.

12. Data after termination

  • Cancelling a subscription does not delete your account. Your account continues on the Free plan
  • You can ask us to delete your account data at any time, and we will. Billing and payment records are kept, as tax and accounting law requires
  • Tiles and fix results are deleted 30 days after the fix
  • Tiles and results you rated are kept to improve our fixes until you ask us to delete them

13. Dispute resolution

13.1 Informal resolution

Write to us at hello@makeseamless.com first. We will answer within 30 days.

13.2 Binding arbitration

If informal resolution fails, disputes will be resolved through binding arbitration administered by the American Arbitration Association, conducted in English. Seat of arbitration: Albuquerque, New Mexico, USA.

13.3 Class action waiver

You and MakeSeamless agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any class or representative proceeding.

13.4 Governing law

These Terms are governed by the laws of the State of New Mexico, United States.

14. General provisions

14.1 Entire agreement

These Terms, together with our Privacy policy and Refund policy, are the entire agreement between you and MakeSeamless.

14.2 Severability

If any provision is found unenforceable, the other provisions stay in full force and effect.

14.3 No waiver

Our failure to enforce any right or provision does not waive it.

14.4 Assignment

You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition or sale of assets.

14.5 Force majeure

Neither party is liable for delays caused by events beyond reasonable control, including natural disasters, war, pandemics, internet outages or failures of third-party infrastructure.

14.6 Notices

Legal notices to MakeSeamless must be sent to hello@makeseamless.com. Notices to you will be sent to your account email.

15. Changes to these Terms

We may change these Terms. Material changes will be announced by email at least 30 days before they take effect. Continued use of the Service after the changes means you accept them.

16. Contact

Email: hello@makeseamless.com